jams successfully resolves business and legal disputes by providing efficient, cost-effective and impartial ways of overcoming barriers at any stage of conflict. jams offers customized, in-person, virtual and hybrid dispute resolution services through a combination of first class client service, the latest technology, top-notch facilities, and highly trained mediators and arbitrators. founded in 1979, jams is the world’s largest private alternative dispute resolution (adr) provider. our panel includes more than 400 retired state and federal court judges and attorneys with proven track records and extensive practice area and industry expertise. jams neutrals and clients are supported by more than 200 associates, including adr systems design experts and case managers with decades of experience. we handle an average of 18,000 cases annually, ranging from two-party personal injury mediations to complex, multi-party, multimillion-dollar arbitrations in the united states and other jurisdictions worldwide.